IT Insights

Due to innovations in technology and automation, technology keeps changing and transforming with time. IT monitoring and management is an important aspect of all organizations regardless of their size, location, or workload. When it comes to IT processes, issues and protocols, all concepts are universal and face similar issues everywhere.

This IT management terms or IT monitoring terms glossary brings together numerous IT components, issues, protocols and processes.

Modern IT environments have presented many difficult-to-overcome challenges to organizations in recent times. One such challenge is gaining visibility into the systems. One may argue that due to cloud computing and limitless storage, it is now very easy to overcome some of the conventional challenges regarding visibility.

However, the architecture has changed into infrastructure scheduling and microservices. Hardware and software programs are now more complex, with their own set of challenges. These complexities have affected handling of event log management, which now requires specific tools and strategies to solve the visibility challenges. 

Small businesses face many operational challenges, one of which is effectively managing client relationships. When burdened with tasks like closing deals and maximizing profits, customer’s strategic requirements are often overlooked. MSP Managed Service Providers should consider themselves as business consultants and understand that long-term relationships are not built for selling products, but rather delivering solutions. 

This guide will outline the basics about quarterly business reviews for MSPs, how to approach them, and what should be included. 

Developers, network specialists, system administrators, and even IT helpdesk use audit log in their jobs. It’s an integral part of maintaining security and compliance. It can even be used as a diagnostic tool for error resolution. With cybersecurity threats looming more than ever before, audit logs gained even more importance in monitoring. 

Before we get to how you can use audit logs for security and compliance, let’s take a moment to really understand what they are and what they can do. If you’re a beginner in the field of IT, this information will come in pretty handy when you’re on the job, regardless of the kind of job.