IT Insights

How to Ensure Successful Remote Support

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In recent times, particularly during the pandemic, working remotely has become the new normal. Not only is it a need of the time, but employers have also started acknowledging the benefits of a remote workforce. Some of these include cost elimination of renting a workspace, access to a wider talent pool, and increased productivity.

Furthermore, a better work-life balance also relates to higher employee satisfaction, loyalty and retention. Considering all these advantages, it’s not a surprise that many organizations are volunteering to go remote. However, managing a remote team, particularly a support team, has its own set of challenges. 

Olga BurnaevaHow to Ensure Successful Remote Support
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How Should your Business Approach Multi-Cloud Adoption?

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The year 2020 can be seen as a major win for cloud infrastructure, even though it has been a tough year socioeconomically. Even before the pandemic, experts predicted that 83 percent of workloads of enterprises would be residing in the cloud by 2020. Now, as more enterprises are going full cloud, they are considering multi-cloud

As more people work from home, cloud computing is becoming more of a necessity. For a decade now, companies have been using the cloud for daily activities and communication. As cloud technology evolved over the years, addressing the issues that arose over time, it gave birth to the idea of multi-cloud.  

Olga BurnaevaHow Should your Business Approach Multi-Cloud Adoption?
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Why Real-Time Monitoring is So Important

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No one can deny the importance of a proper monitoring system for the effective management of IT infrastructure. You need the most efficient solutions and monitoring tools to optimize performance, make the most out of your resources, and be able to deal with errors and failure conditions. 

While the traditional way of IT monitoring involves the use of reports, it does have certain limitations. Reports are only capable of showing what has already happened, and by the time you analyze, identify trends, and predict any instance of failure, it may be too late to make the right fix. 

This critical gap between the time to report and time to take action can cost you a lot of money. Real-time monitoring helps fill this gap by giving you real-time data, alerts, and notifications so you can take the timely discourse to deal with any issue. 

Olga BurnaevaWhy Real-Time Monitoring is So Important
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Reports You Have To Check To Ensure The Health Of Your Infrastructure

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Managing IT infrastructure is impossible without proper monitoring solutions and tools. Monitoring requires regular checks on the status, and the best way to gather details would be in the form of reports. Advanced IT monitoring solutions provide an automatic diagnosis of performance and availability issues across your IT network; manual interventions help optimize the process.

Manual interventions make sure you don’t miss out on any warning signs before reaching the critical points. Full-stack IT infrastructure monitoring must become part of your infrastructure management process, covering all aspects of your infrastructure, starting with the hardware, software, and network capabilities. 

Use this guide as a starting point to know the basic infrastructure monitoring reports and their significance. 

Olga BurnaevaReports You Have To Check To Ensure The Health Of Your Infrastructure
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Defining A Cloud Monitoring Strategy: Best Practices

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When you are running cloud-based services as part of your overall business operations, it becomes necessary to monitor your cloud operations for evaluating the usage and efficiency of the cloud services, applications, and infrastructure. Cloud monitoring also lets you watch for threats and be mindful of cyber-attacks. 

Here is a brief rundown on how best to monitor cloud services and some tips to make it more efficient and useful.

Olga BurnaevaDefining A Cloud Monitoring Strategy: Best Practices
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