Olga Burnaeva

Very often, we face situations when the website we are trying to access refuses to load. In addition, repeatedly refreshing the site also does not bring out any positive results. This is when you understand that there is something amiss with the server and that it might be down. 

What Does It Mean When You Say That The Server Is Down? 

Ideally, the performance of any server or website is measured by its server uptime. This means that a proper connection is established and maintained between the server and the client. However, when a website does not load on the system, it effectively means that the site cannot access the files stored on the server. 

A VPN connection comes in handy to establish a link between private servers and remote users. As a protected data path, the presence of the VPN tunnel paves the way for improved data security. Therefore, data transmissions between the network and device have the additional security of data encryption. 

But at the same time many inappropriate IPs can access your VPN, putting data security at stake. So, how do you deal with such situations? You definitely can’t stop using VPNs right. This is why VPN monitoring is an essential component of network security nowadays. 

Monitoring is a major part of a Managed Service Provider or MSP. After all, it emerged as remote management and monitoring (RMM) of servers. However, today MSP’s scope is well-defined and distinguished from standard RMMs. Nevertheless, monitoring is still a key service that these companies provide to their clients. 

Managed service providers take care of all the IT infrastructure of their clients. So naturally, it’s their job to ensure that the infrastructure is running optimally and delivering on the performance goals set by the business. This requires consistent monitoring with an analysis of key metrics and also ensuring the security of the whole infrastructure. That’s no easy task, to say the least. 

What to Look For in Monitoring Tools for MSP?

As an MSP, you need to opt for reliable monitoring tools that check the health of servers, networks, and overall infrastructure. While MSPs can use their in-house tools or a monitoring tool from a vendor for a specific part of the infrastructure, such as virtualization. However, you’d be juggling with too many tools. What you need is a powerful solution that caters to all the monitoring needs of your client’s IT ecosystem.