January 2021

A VPN connection comes in handy to establish a link between private servers and remote users. As a protected data path, the presence of the VPN tunnel paves the way for improved data security. Therefore, data transmissions between the network and device have the additional security of data encryption. 

But at the same time many inappropriate IPs can access your VPN, putting data security at stake. So, how do you deal with such situations? You definitely can’t stop using VPNs right. This is why VPN monitoring is an essential component of network security nowadays. 

Monitoring is a major part of a Managed Service Provider or MSP. After all, it emerged as remote management and monitoring (RMM) of servers. However, today MSP’s scope is well-defined and distinguished from standard RMMs. Nevertheless, monitoring is still a key service that these companies provide to their clients. 

Managed service providers take care of all the IT infrastructure of their clients. So naturally, it’s their job to ensure that the infrastructure is running optimally and delivering on the performance goals set by the business. This requires consistent monitoring with an analysis of key metrics and also ensuring the security of the whole infrastructure. That’s no easy task, to say the least. 

What to Look For in Monitoring Tools for MSP?

As an MSP, you need to opt for reliable monitoring tools that check the health of servers, networks, and overall infrastructure. While MSPs can use their in-house tools or a monitoring tool from a vendor for a specific part of the infrastructure, such as virtualization. However, you’d be juggling with too many tools. What you need is a powerful solution that caters to all the monitoring needs of your client’s IT ecosystem. 

Making predictions is a tricky business at the best of times, but especially after a year that turned the world upside down. Even so, we have decided to talk to the IT leaders and discover what we should get ready for in 2021. 

With technology development, COVID-19 impact, and the new cybersecurity issues happening in the world, the IT engineers responsible for the IT infrastructure monitoring should be always ready to adapt to the new challenges. Let’s see what industry experts have to say about the 2021 monitoring trends and beyond.